Who we are

N & L Fuel Corp. is a Bronx-based heating oil sales and distribution business serving residential, commercial and multifamily customers in the Bronx, Manhattan and confirmed Lower Westchester locations. This notice explains how information is handled when you visit our website or contact us.

Information we collect

When you contact us or request fuel pricing, we may collect your name, phone number, email address, property and delivery address, ZIP code, property type, estimated gallons, known fuel specifications, preferred contact method, inquiry topic, message and delivery-access details. Please do not submit payment card numbers, government identification numbers or sensitive personal information through our forms.

We and our website providers may process technical information such as IP address, browser and device information, referring pages, pages viewed, interactions, approximate location, cookies, security signals and timestamps. Information may be collected through hosting, security tools and analytics or advertising technologies, depending on the tools enabled and your choices.

Analytics, search and social platforms

We use or may enable Google Analytics to understand visits, traffic sources, site performance and user interactions. Google Search Console helps us understand how our website appears in Google Search; its search reporting is not the same as placing an analytics cookie on your browser. We may also use Meta/Facebook tools, including advertising measurement or a Meta Pixel if configured, to understand campaign performance.

Optional analytics and advertising scripts managed by our website consent controls are intended to run only after the relevant category is accepted. Other third-party platforms, embedded content or externally hosted pages may have their own practices. We will update this notice if our technology changes materially.

How we use information

We use information to respond to questions and quote requests, evaluate delivery eligibility and availability, communicate about potential orders, provide customer service, maintain website security, prevent spam and abuse, understand visitor needs, measure website effectiveness and improve our services and content. We may use aggregated reporting to assess which pages and services are most useful.

Submitting an inquiry does not authorize unrelated marketing messages or confirm a fuel order. We do not promise a specific delivery window through the website.

When information is shared

We do not sell contact-form submissions, customer lists or other information gathered by us to data brokers or unrelated parties for money. We may disclose information to providers that help us operate the website and respond to inquiries, including hosting and security services (such as Cloudflare), email delivery services (such as Resend), analytics providers (such as Google), and advertising or social platforms (such as Meta) when enabled. These providers may process information under their own applicable terms and privacy policies.

Advertising-platform disclosures and targeted-advertising practices can have special legal meanings under some privacy laws, even when no money is exchanged. We do not characterize every form of third-party tracking as exempt from those laws. We may also disclose information when legally required or reasonably necessary to protect rights, safety and security.

Cookies and your choices

Necessary technologies support basic operation, fraud prevention and security. Optional analytics and advertising technologies may use cookies or similar identifiers. When our cookie controls appear, you may accept all optional tracking, reject optional tracking, or choose categories. You can revisit your choice using the Cookie Settings link in the footer. Rejecting optional tracking does not prevent you from reading the site or contacting us.

Browser controls can also limit or clear cookies. Rejecting new tracking does not necessarily remove cookies already set by third parties. We do not promise that all external websites or third-party services honor the same controls.

Retention and security

We retain inquiry information only for as long as reasonably necessary to respond, manage business records, address disputes, comply with legal requirements and protect our services. Specific retention periods depend on the record type and applicable obligations. We apply reasonable administrative, technical and physical safeguards appropriate to the information handled, but no internet transmission or storage system is guaranteed completely secure.

Your requests and children

You may contact us to ask about information you provided, request correction or deletion where appropriate, or raise a privacy concern. Some records may need to be retained for legal or legitimate business purposes. Depending on your state of residence and the activities involved, additional privacy rights may apply. We will review requests under applicable law.

This website is intended for property owners, managers and other adults seeking heating oil services, not children. We do not knowingly solicit personal information from children.

Changes and contact

We may revise this policy as our services and technology change. The effective date above identifies this version. For privacy questions or requests, use our Contact page and select a general inquiry, noting that your message concerns privacy. Our verified business contact information will be added as it is confirmed.